Frequently Asked Question's

Quick Facts

• Our fees are based on a percentage of your settlement. You pay only after a payment is received.

• Insurance companies operate for profit, so the less money they pay on claims the more money they make. 

• Your insurance company is represented by individuals trained to pay as little as possible, you too have the right to be represented professionally to maximize your policy benefits. 

• Free advice is available 24 hours a day, 365 days a year. If you think you have a claim call us first for an initial no-cost consultation. (833) 856-0850

What is a Public Adjuster?
A Public Adjuster is a highly skilled, professional insurance expert with a vast knowledge of insurance policies, co-insurance, depreciation, building and personal property damage assessments, repair and replacement costs and negotiation.

What should I look for in a Public Adjuster?
You should look for the same qualities you would look for in any other professional, which includes experience and proven performance. Your Public Adjuster should be licensed and bonded. Your chosen Public Adjuster should also utilize its own staff of adjusters, appraisers and other professionals to assist him or her in maximizing the benefits you are entitled to receive after a claim. The Public Adjuster you choose should be aware of your needs and responsive to you concerns. 

Who uses the services of Public Adjusters?
Individuals, businesses and professionals including banks, churches, restaurants, accountants, attorneys and even insurance adjusters and agents on their own losses utilize Public Adjusters. Once a client has experienced the benefits a Public Adjuster has to offer, it is rare that they will attempt to settle a claim without us afterwards.

Do I have to pay my public adjuster up front?
No. We are not paid until money is collected from the insurance carrier. 

Am I assured a higher settlement if I use your services?
Usually, but not always. Generally, the more thorough and complete the claim investigation and evaluation, the higher the settlement will be. We meticulously inspect the loss site and document the damages. On severe losses where all or most of the contents are destroyed by fire, stolen or blown away, we will go over a variety of checklists with you to help recap, on a room by room basis, what was in or at the property at the time of the loss. Having a professional who is looking out for your best interests and who understands the "tricks of the trade" is invaluable. The insurance company representative is usually instructed to reduce the value of the claim and ignore portions of your claim unless you know how to present the claim in the way the insurance company will concede to or cannot challenge. 

Will my loss be settled faster with the services of a Public Adjuster?
A good Public Adjuster knows exactly what to provide to the insurance company in order to expedite the settlement of your claim. Having our professional Public Adjusters handle your loss can save a great deal of your time and result in a faster presentation of you claim. With your cooperation, we will quickly have your claim filed and the settlement process underway. Unfortunately, insurance companies seem at times to be reluctant to provide timely claims payments.

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